1. What is the turnaround time for Dry Cleaning services?
Regular Dry Cleaning items and Shirts are ready within 2 business days, however next day and same day service are available at no extra charge. Orders are ready by 5pm the day they are due.
Specialty items like wedding gowns, household items, suedes and leathers, items with delicate trim and embellishments, heavily stained items, and outerwear require more time and attention. An approximate time for servicing these items can be given at the time of drop off.
2. Do you offer same day service?
Same day service is available for regular Dry Cleaning and Laundry items at no extra charge. Items must be dropped off prior to 9am.
Please note we do not have same day or next day service on the weekend.
Specialty items cannot be processed for same day service.
3. What if I just need my items pressed/ironed?
We offer press only service on all items with the same turn around time as regular Dry Cleaning items.
4. I need some items repaired, do you have a tailor?
We have tailors on site at our Garneau, Jasper Ave, and Oliver(Longstreet Plaza) locations for all your repair, alteration, and custom tailoring needs.
5. I purchased a VIP membership at one of your locations, is it only valid at that location?
Your VIP membership is valid at all 4 of our locations.
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